RETURNS

HOW DO I RETURN MY PURCHASE TO CLUBIBIZA.STORE?

A returnlabel is included in the shipment. Please, follow the instructions.
ClubIbiza Webshop B.V. will try to process your returns as soon as possible.

RETURN POLICY

In most cases orders can be returned within 21 days after the delivery date of the product.. Also after 21 days you can get a refund if the product is unopened and within the original packaging. There are some restrictions.

  • ClubIbiza giftvoutures: No return or cancelation possible after purchase. 
  • Gift bags are not restituated after shipping.
  • Some products have a quaranty in writing. Please, read the label for the return possibilities.

DEFECT PRODUCT

CLUBIBIZA and partners try to

  • Purchases from CLUBIBIZA will be refunded if they have a production error. Please send us an email or give us a call.

RETURN PRESENTS

Give us a call if you want to trade a present for a gift voucher without informing the buyer.